Our process
No surprises.
Start to finish.
A roof is a big decision, and the worst part of most projects is not knowing what’s happening. With us you’ll know exactly what’s going on every step of the way — who’s coming, what it costs, and what we find once the old roof comes off.
Every job is permitted, photo-documented, and backed in writing — the same way, every time.
4.9200+ Google reviewsLicensed, bonded & insured · NM GS-21 #400113Owens Corning Preferred Contractor10-yr workmanship warranty
What no surprises actually means
Transparency isn't a slogan here. It's how the job is run.
Plenty of roofers say “no surprises.” Here’s what it looks like in practice — three things you get on every Paramount job, not just the ones that go perfectly.
A name and a number
You meet your project manager up front and have a direct line the whole way through. No call-center runaround when you have a question.
Everything in writing
A line-item estimate before we start, photos as we go, and your warranties registered and delivered at the end. Nothing handshake-only.
No work you didn't approve
If we find something the inspection couldn't see, we stop and show you before doing anything. The price is set in advance, so a surprise never becomes a surprise bill.
Step by step
Six steps, in order.
From the first inspection to the warranty in your inbox, every job runs the same six steps — so you always know what just happened, what’s next, and why.
01
Free inspection & honest assessment
We get on the roof, document it, and tell you straight whether you need a repair, a replacement, or just maintenance.
02
Written estimate
Clear scope, every line item explained, no vague numbers.
03
Schedule & materials
A 50% deposit schedules your project and buys your materials, staged before we start.
04
Installation
To manufacturer spec, with daily cleanup.
05
Final walkthrough
Your project manager inspects with you; final payment at completion.
06
Warranty registration
Material and workmanship warranties registered and delivered.
When the unexpected shows up
The honest part most roofers skip.
If we find a surprise
Once an old roof comes off, we sometimes find things that were invisible during inspection — a hidden second layer, rotted decking, a low skylight curb. When that happens, we stop, document it with photos, and explain it before doing the work. Extra layers are $0.50/sq ft, replacement decking is $75/sheet, and nothing extra happens without your approval. That's the whole philosophy: transparency and honest communication, every time.
- Extra layers
- $0.50/sq ft
- Replacement decking
- $75/sheet
A permit on every job
New Mexico law requires a permit and a final inspection on every reroof. A lot of contractors skip it. We don't — we pull a building permit on every job, no exceptions. That permit protects your insurance coverage, your home's resale value, and you.
On install day
What it’s like with us on your roof.
The day the crew shows up is the part homeowners ask about most. Here’s what to expect — and what you don’t have to worry about.
01
You don't have to be home
The work happens on the roof, not inside. Most homeowners go about their day or head to work — your project manager keeps you posted and you approve anything that comes up by phone.
02
Your yard is protected
We tarp landscaping and cover what needs covering before the tear-off starts, so falling debris lands on protection, not on your plants or patio.
03
Cleaned up every day
The site is cleaned and debris hauled off daily — not left in a pile until the end. At completion we run a magnet sweep for stray nails.
04
A walkthrough before we leave
Your project manager inspects the finished roof with you and answers anything left over. Final payment comes after that walkthrough, not before.
In their words
“Professional and proficient. We have now used Paramount a couple of times. They are quick to schedule the estimation, which comes with photos and a complete explanation of their findings.”
Questions
Common questions about how we work.
How long does a new roof take?
Do I need to be home while you work?
How is payment structured?
What happens if you find rot or damage after the tear-off?
Do you pull a permit?
What do I get when the job is done?
Ready to start? It begins with a free estimate.
We’ll get on your roof, document what we find, and give you a clear, line-item estimate — no pressure and no vague numbers. You’ll know exactly where you stand before you decide anything.